Application Status

This page provides updates on the operational status of our application and a log of any past downtimes. Quickly check current functionality, view details of any ongoing issues, and explore historical uptime and downtime records. Our aim is to ensure transparency and keep you informed about the system's performance.

Everything is up and running. All systems are operational.

Scheduled Downtime

Scheduled Claim Submission Module Downtime

Scheduled from 2024-08-09 from 1:00pm (EST) to 2024-08-10 9:00am (EST)

Details: Only Claim submissions will be affected.

Scheduled Maintenance

Scheduled on 2024-08-10 from 2:00am (EST) to 4:00am (EST)

Description: PocketMD patient and doctor application will be offline for a scheduled maintenance for 2 hours.

Past Incidents

Incident #2

Incident Date: 2024-07-13

Incident Description: Partial outage and related issues were detected for Patient and Doctor Onboarding occurred for 27 hours. The issue is now resolved and onboarding is operational.

Incident #1

Incident Date: 2024-02-01

Incident Description: The application was down for 4 minutes due to a server issue. The issue has been resolved and the application is now operational.